![]() They are still in the Banking>Make Deposits list. They are not in my bank account register. Just add the details in the comment section. I'll be glad to help you again if you have more questions about deleting credit memos. ![]() I'm also adding here some resources that you can check out about managing sales transactions in QBO for future reference: Choose the Delete icon to delete the credit memo and hit Ok.Once done, you can now delete the credit memo using the following steps below: This will remove the transactions from the deposit. From there, remove the checkmark from the payments you want to delete.This will let you view all the sales receipts and payments connected to the deposit. Choose the account you want to run, and then select View register.Go to the Accounting menu, and then choose the Chart of Accounts.To delete the transaction, you'll remove it first from the deposit account. I'm here to help you delete the credit memos in QuickBooks Online. We're always here to attend to your needs. They may also submit a case to investigate the issue when necessary. They can help you check your account to see what's causing this to happen. ![]() If the issue persists, I'd recommend reaching out to our Customer Care team. Then, follow the detailed steps to verify and rebuild your company file to resolve potential data damage. Once done, click Setup Automatic Updates to set QuickBooks to automatically download and install the latest updates.
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